Hiring and retaining quality employees has long been a challenge in the industry, as recruiting resources can be low and finding the time for the process can be tricky. Increasing minimum wage and a competitive job market has made things even harder, with many companies responding by changing how they hire. But doing so carefully [...]
Employment practices refers to the part of your business that deals with hiring, firing and everyday workplace interactions. Employment practices liability claims alleging workplace discrimination or sexual harassment are increasingly common. To protect your franchise, it's important to understand the different types of employment practices claims. Here is a deeper dive into 4 common employment [...]
As a franchise business operating in today's digitally connected world, your business faces several cyber liability risks. Typically, most franchisees do not consider themselves at risk for a cyber attack and have failed to take measures to secure their systems and data. For franchisees like you, cyber crime is expensive, causing damage or destruction to [...]
Your franchise relies on equipment every day for every customer, but how to prevent equipment malfunction? Freezers, fryers, grills, ovens, ice machines and other appliances can break down regularly and at a high cost. Beyond appliances, HVAC systems, computers and point-of-sale systems that are critical to running your business can also fail. If your equipment [...]
Even the safest organization will experience a workplace injury from time to time. Whether it’s a minor paper cut or a more serious cut requiring stitches, your business should have a prevention and reaction plan in place for injuries. Preventing Workplace Injuries — Implementing an Injury Prevention Program An injury prevention program is a proactive [...]
One of the greatest risks of injury to customers at your business is slip and trip hazards. And these risks are not just a hazard to your customers—traditionally, these incidents make up a large percentage of claims against franchise organizations. A simple internet search of “slip claim restaurant” pulls up dozens of law firms eager [...]
Cyber security is important all year long, but for a busy business like yours, it may be hard to focus on. Perhaps you worry it will take too much time or money, or feel a topic like cyber security is best left to the experts. But as it turns out, taking control of your cyber [...]
There are unique challenges when it comes to reducing employee theft. Margins are thin, turnover is high, and almost everything is a consumable. While many businesses focus on external theft, franchises face a significant risk from their own employees. According to the National Restaurant Association, up to 75% of inventory shortages and 4% overall sales [...]
Whatever part of the country your business is in, severe weather can impact your operations throughout the year. Consider these statistics on severe weather from the National Oceanic and Atmospheric Administration (NOAA): About 1,200 tornadoes hit the U.S. each year. 100,000 thunderstorms occur each year in the U.S. and 10% reach severe levels. Damaging winds [...]
As the summer heat wave begins, it’s a good time to consider your business’s HVAC system and its maintenance. Well-maintained HVAC equipment can reduce energy loss and save your business money on operating costs. It also helps keep your business safe and pleasant: The correct temperature provides a comfortable experience for guests and employees. Air [...]